Services

Services that enable independent aging.

Through our network, we curate the highest quality of in-home providers. Our goal is to offer members a comprehensive range of services that meet all of their aging-in-place needs.

Providing members with the
care and support they need.

With our platform, we are able to offer a range of both traditional and non-traditional services while simultaneously improving the quality of care and cost of delivery.

If a specific service is not currently available, please reach out to our team!

 

 

Home Care

Home Modifications

Food & Meals

Transportation

Pest Control

Errands

Automating administrative workflows.

The healthAlign platform automates the credentialing, referral, service documentation and claims management processes of community-based programing across a diverse platform of providers.

Nationwide platform.

45 states plus DC; several hundred branch locations nationwide. Our innovative cloud-based system enables an automated and centrally managed framework for directing and re-directing referral flow to providers — ensuring consistent coverage. Analytic-enabled algorithms allow for smarter referral management and service fulfillment.

Shift from time to value.

We reward our network providers based on their performance. Also expands the deliverable from time to a combination of time and information gathered from the home.

Marketplace for fulfillment.

We are solving the fulfillment problem through a marketplace aggregation of the existing agency framework. Our platform scores and rewards providers based on past performance.

Traditional and non-traditional providers.

We integrate non-traditional care and support services into an intelligence marketplace, promoting adherence and independence at home.

Provider oversight.

healthAlign handles the administrative burden of credentialing providers, as well as ensuring the quality, compliance, efficiency and fulfillment of services in the home. This enables the plan to spend more time focused on population-based outcomes and less energy chasing fulfillment and provider oversight on a referral by referral basis.

AGING-IN-PLACE MARKETPLACE

A member-focused delivery model.

Through our user-friendly portal, members can easily shop, schedule, and manage all services being delivered into the home. This creates a completely customizable and flexible program offering for the member.

 

DIGITAL WALLET

A flexible aging-in-place benefit.

Plans working with healthAlign to manage services can allocate credits for their members. This allows members to schedule any approved service using their available credits through familiar e-commerce experience. Alternatively, all marketplace services are available through private pay.

CARE CONCIERGE

A supported member experience.

For members who are not comfortable or able to self-manage their services using the portal, we provide personalized support through our Care Concierge team. Over the phone, the Care Concierge guides the member through their options, evaluating and ordering the necessary service on the member’s behalf.

Similarly, we offer a Case Management portal that provides access to the same features.

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healthAlign helps you focus on what matters most – better member health outcomes, lower costs, and superior experiences.